FAQ – Loraida Jewelry
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Jewelry

How are Loraida diamonds sourced and manufactured?

Our diamonds are manufactured in a ethical manner as they are custom and handmade.

Do you make engagement rings?

Loraida is currently in the process of creating one of kind engagment rings. Stay tuned!

Do you do engraving?

Yes, we offer engravements on pieces with optimal spacing.

How do I measure my ring size?

To get accurate measurment, we recommend buying a ringer sizer either on amazon or any jewelry supplier. This will determine accurately the correct size.

Shipping

Will you provide a tracking number?

Once your item is shipped, Loraida will email you a tracking number.

How long will shipping take?

Domestic shipping typical takes 5-7 days. Interntional orders take 7-14 days depending on the location.

Is it possible for me to pick up my order?

No, Loraida is strictly a e-commerce business.

Care

How do I clean my jewelry?

Ultrasonic cleaners are the best method for proper maintence.

Help! I broke my jewelry. Can you help?

Email a Loraida representative for any damage. We will send you the best address to ship your piece for any fixes. Loraida gurantees fixtures on all pieces.

Will this jewelry last a long time?

Yes! With proper care and maintance Loraida pieces are made to last forever as they are construced from the highest quality materials in the market. Loraida tip: avoid using any frequent exposure to chlorine as it can wear and tear the piece by weakening the gold's sturcture.

Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

Use promo code "Welcome10" for 10% off your first purcase

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