FAQ
How should I clean Loraida pieces?
At Loraida, we believe that ultrasonic cleaners are the best method for maintaining the pristine condition of our jewelry. These advanced cleaners use high-frequency sound waves to create a gentle yet effective cleaning action that removes dirt, oils, and residues without the risk of damaging the delicate craftsmanship. This method not only ensures a deep clean but also preserves the integrity and luster of our finely crafted pieces, making it the preferred choice for keeping your Loraida jewelry looking its best.
How do I inquire about custom pieces?
For those interested in creating a custom piece that uniquely reflects your personal style, please reach out to us via email at info@loraida.com. Our team is dedicated to bringing your vision to life with bespoke designs that blend your ideas with the distinctive elegance of Loraida craftsmanship. During the consultation process, we'll discuss your preferences, the occasion, and all necessary details to ensure that your custom jewelry piece is as unique as you are. We look forward to helping you create something truly special.
How can I stay informed about upcoming Loraida pop-up events?
Sign up for our newsletter to receive regular updates about our pop-up events and discover where we'll be popping up next!
Is my order insured?
Every order placed with Loraida is insured to guarantee the protection of your high-value purchase. This coverage is part of our commitment to providing a secure and worry-free shopping experience, ensuring that from the moment your piece leaves our hands until it reaches yours, it is safeguarded against loss or damage.
Shipping
Production timeline
Loraida Jewelry is crafted by hand and made to order in Los Angeles, California. As each piece is created with meticulous attention to detail, please anticipate a production time of 2-4 weeks (excluding holidays). For any urgent shipping needs, please contact info@loraida.com and ensure you select the correct delivery option.
Order tracking
Once your item ships, our team will promptly send you an email containing the tracking number, allowing you to monitor the delivery status of your purchase every step of the way.
International orders
For international orders, please note that customers are responsible for all customs duties and taxes. These fees are determined by the customs agencies of each country and cannot be estimated in advance by us.
About us
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Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
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Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
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Use this to answer some common questions you hear from your customers. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your products. This section will appear across all products.
Jordan Ring
Dive into the whimsical charm of the Summer Hues Collection, where colorful tourmalines intertwine with playful enamel. This collection is designed to bring a splash of color and fun to your summer wardrobe.
Introducing
Endless Summer: Tourmalines & Enamel Collection
Whether accessorizing for a summer wedding or a casual beach day, this collection adds a touch of brightness and elegance to any outfit, embodying the joy and beauty of the season.